Online application for a replacement passport. Obtaining and replacing a Russian passport through public services

Now it has become very popular to replace a passport through public services, not only among young people, but also among middle-aged citizens. And the thing is that in this case, getting a passport is very simple and affordable, and also saves time on trips to government agencies and communication with employees (which, unfortunately, is not always pleasant).

In this article, we will talk about how to apply through the Unified Portal of Public Services.

Registration on the Single Portal

Compared to the traditional way, obtaining or replacing a passport through a public services website is a relatively young option for obtaining services online from municipal and government agencies. To be able to order a passport online, you need to register on the Unified Portal of Public Services.

Registration on the site takes place online. With the help of an electronic signature or a universal electronic card, you will need to verify your identity. This can also be done by contacting one of the specialized centers of OJSC Rostelecom or ordering confirmation by Russian Post. Providing this service is free. When using any method of identity verification, you will receive an individual activation code. After entering the code, you will get access to the portal and the right to use the offered services online. Now the registration service on the Single Portal is available through the MFC (take your passport and SNILS with you).

The procedure for replacing a document through the Single Portal

After you have completed the registration on the public services portal, you need to enter the site. To do this, enter your last name and first name, received at the Rostelecom service center or by mail, the code, as well as SNILS number or the phone number to which your account was linked during registration. On the page that appears, click the "Public Services" tab and you will see a list of services that are provided by government agencies.

After clicking on the tab "Replacement of a passport of a citizen of the Russian Federation" you will receive detailed information:

  • how to get the service you need;
  • Who is eligible to apply for a replacement passport?
  • who is entitled to the readiness of the document;
  • size g;
  • about the procedure and terms for consideration of your appeal and its results ();
  • determination of the category of the recipient of the passport.

After reading the information, you need to prepare Required documents, which will be needed when filling out the electronic form:

  • birth certificate (when obtaining a passport for the first time) or old passport;
  • military ID;
  • marriage certificate;
  • birth certificates of children (under the age of 14) to ;
  • in electronic form the required quality.

Replacing a passport through public services online

Then proceed to filling out the application form 1P. Here you need to specify the required information about yourself, spouse, parents, that you used to be in foreign citizenship, about the place of residence and treatment, etc.

After the data entry is completed, the system will independently process and send your request to state structures. There he will go through all the necessary stages of registration, verification of the application and making a final decision on it.

If at all these stages the check is completed successfully, the system will inform you of a positive answer, and government agencies will send an e-mail. In this letter, you will be asked to prepare a set of documents in the original, make payment state duty and visit the territorial office of the migration department to submit documents. If for some reason it was not possible to send an e-mail, they will call the phone number indicated in the application.

By the way, the passport service clearly regulates the time spent on obtaining a new Russian passport. If you applied for a passport through the Unified Portal of Public Services, then after presenting the original documents, the maximum waiting time for a new passport should not exceed one and a half hours.

In case of refusal at some stage of the provision of public services, the system will report a negative answer, and government agencies will send an e-mail, which will indicate the reasons for the refusal. After eliminating these reasons, you can start submitting documents again.

Thus, replacing a passport through public services is not particularly difficult and is one of the most popular public electronic services.

Everyone knows that you can change your passport through the passport office. Everyone knows that this procedure promises unpleasant waiting in queues. Let's talk about how it goes replacement of a passport through the portal of public services.

This method will not only save your precious time, but also allow you to spend more time with your family without being distracted by trips to state organizations. How to change a passport through the public services website?

How can I replace my passport

You can change your passport in case of loss, damage or upon reaching a certain age in two simple ways:

1. Firstly, through the territorial office of the Federal migration service, FMS. For this you need:

  • collect all documents
  • find out on what days and at what time the reception of citizens is scheduled at the FMS department to replace a passport,
  • come at this time to the FMS with documents,
  • stand in line,
  • submit documents,
  • write in block letters under the guidance of an employee of the Federal Migration Service a statement,
  • submit it along with the documents,
  • get a ticket with a receipt for the acceptance of documents and the date when you need to come for a ready-made passport, and wait.
    The waiting period is fixed in the law and is no more than 10 days when submitting an application to the FMS at the place of residence and up to 2 months if you submit an application at the place of temporary residence. The deadlines, unfortunately, can be violated for various reasons, we will not consider them here.

2.​ You can use the website of public services. This is a fast and convenient way, in addition, it is relatively new and introduced by the state as part of a new concept of relations between the state and its subjects through the “customer-executor” model. To be able to use the government services website, you must register on it. After registration, the identity of the applicant must be confirmed, which can be done using an electronic signature, which must be ordered separately, or using a universal electronic card, or simply by visiting one of the Rostelecom service centers near your place of residence.

You can also order confirmation by Russian mail to your address. As a result of verifying your identity, performed by any of the above methods, you will receive individual code activation, which you will have to enter on the site. After this action, you will be able to use the entire arsenal of the portal.

Having received full access to the functionality of the public services portal, you will be able to use your personal account and apply for a replacement passport and even attach to the application electronic copies of all the necessary this case documents. Let's consider this process in more detail.

Replacing a passport on the public services portal

What needs to be done to replace a passport through the public services portal? If you have registered and confirmed your identity, you need to enter your personal account by entering your passport details (full name), number and activation code, as well as your phone number to which the account was linked during your registration on the site. In the office, find the tab "PUBLIC SERVICES" and by clicking on this link, you will see a list of all the services available to you.

In this list, you need to find the link "REPLACEMENT OF THE PASSPORT OF A CITIZEN OF THE RUSSIAN FEDERATION", by clicking on which you will find background information about how to replace a passport, how to submit documents and how to get a ready-made passport, and you will also see the current amount of the state fee for replacing a passport, get information about the timing of replacement, the order in which your application will be considered and determine the category of passport recipient for determining the procedure for receiving services. Category required for special occasions: so, orphans are exempted from paying state. fees for the replacement of a passport and this must be indicated immediately.

After reviewing the provided background information, you prepare the indicated documents to complete the form. To do this, you will need: a birth certificate if you are getting a passport for the first time, or an old passport if you are changing it, as well as a military ID and other necessary documents, such as a marriage certificate, birth certificate of children, if they still have under 14 years of age, and in the form of an electronic copy. Are all documents collected? Let's move on to step two.

In the second step we must:

1. Click on the link "GET SERVICE". The system will immediately prompt you to agree to the terms of processing your personal data. This must be done without fail, the next step will not be available. By ticking the consent box and agreeing to the responsibility for providing false information, you must select the city, region or federal subject where you are now and where you will receive a ready-made passport;

2. After filling out this form, you will be redirected to the next page, where you can choose one of the grounds for replacing the document from the following list:

  • Reaching the age at which it is necessary to change the passport;
  • Damage to the passport and its unsuitability for further use;
  • Change in appearance or gender;
  • Inaccuracy and inaccuracy of information in your passport.

3. After choosing the reason for the replacement, we get to the page where we have to fill in all the personal data: last name, first name, patronymic, place and time of birth, email and phone number;

4. After that, you fill in the information about your place of registration in the territory of the Russian Federation, as well as whether you have citizenship of another state or whether it was in the past.

5. By going to the next page, you will be able to fill in all the data about your parents: first names, last names, patronymics and dates of their birth;

6. On the next page of the form, you must provide information about family relationships: Are you married now, were you in the past, indicate the reason for the termination of marital relations, for example, divorce or death of a spouse. You must also write down information about your children: their last names, first names and patronymics, and the dates of birth of the children. If the passport changes, you must provide information about the old document: date of issue, number, series, who issued the passport. Below you must indicate whether you have a passport.

7. On the next page of this form, you indicate whether you are applying to the FMS at the place of permanent residence and registration, or at the place of temporary registration or location in another subject of the federation. When applying to the place of temporary residence, you indicate the address of your place of residence and the period until which you will stay here.

8. On the next page, you will choose one of several options where exactly you plan to receive your passport, and you will be able to rewrite the address and contact details of the selected FMS department.

10. After that, you can finally check all the entered data before sending them for processing. A notification about the acceptance of documents for processing is immediately sent to your email inbox, and in case of refusal, you will receive information about the reasons for the refusal so that you can correct the violations.

Despite the fact that you have just submitted electronic copies of documents for processing, you should not shelve them, because the originals of all your documents - passports, marriage certificates, birth certificates of children, information about parents - you will need to present in the FMS upon receipt of the finished passport.

In addition to the preparation of documents, the replacement of a passport requires the payment of a state fee. The amount of the fee depends on the reason for the replacement. So, with a planned one, you will have to pay only 200 rubles, and if the passport is replaced due to damage, the fee will be 500 rubles. The receipt of payment of the fee must be attached to the documents.

Where to get a ready passport after the replacement procedure

So, after completing all the necessary actions on the public services portal - filling out the form, sending documents and paying the fee, we just have to get a ready passport. At one of the last stages of filling out the form, we chose one of the nearest territorial offices of the migration service, where we will receive our document. When choosing a branch, we rewrote its address, phone numbers and full name.


However, what if we did not rewrite the address and the date of the FMS visit? Don't worry, just check your e-mail specified in the questionnaire: after reviewing your documents and making a positive decision, you will receive a notification with complete information: when and where exactly you need to receive your passport. If the mail address is not available, you will definitely get a call to your phone number to warn you in advance.

Even if the circumstances were such that you could not arrive on time to receive your passport, nothing bad will happen. An employee of the passport office will definitely call you to clarify the reason for your absence and whether you need more new passport. If not (for example, you found your passport, which you thought was lost), your application will be canceled and that's it. And if you need a passport, you will be assigned a new meeting. Don't forget to bring the originals of all documents with you!

If no connection has been established with the person who ordered the replacement of the passport, and a month has passed since the receipt of the first notification, and he still has not appeared at the FMS for a passport, then the appeal is canceled and sent to the archive.

After a month, if you decide to resume obtaining a passport, you will have to go through the whole process again: collect documents, fill out a form on a single portal and wait for a new date of receipt. The only plus is that you will not have to re-pay the fee already paid.

By submitting documents through the public services portal, you have the right to receive personal or telephone consultation from a specialist. The regulations for the work of the bodies of the Federal Migration Service determine the maximum time for obtaining a passport when applying through public services as an hour and a half from the moment the original documents were presented to the FMS.

Replacing a passport through the "Gosuslugi" practically coincides with the procedure for issuing a new identity card. earlier to get new document, you had to go to the passport office, waste your time in queues, even if you came by appointment. Today, the replacement of a Russian passport can be carried out much easier and faster, because the “Gosuslugi” service works, which allows most of the process to go through the Internet. This service in last years is becoming increasingly popular due to its wide range of services and convenience. It allows not only to issue applications for obtaining documents, but also to pay fines, utilities and much more. The main advantage of this site for citizens Russian Federation- saving time, as well as the absence of the need to communicate with employees of state institutions. How to change a passport in 2017?

List of documents

Replacing a Russian passport through Gosuslugi requires the applicant to upload documents to the website in in electronic format. It is best to use a scanner or good quality photographs.

The list of papers for a new identity card includes:

  • previous passport (if available);
  • military ID;
  • photographs of a certain format.

A birth certificate is only required if the children are under 14 years of age. After the documents are accepted, you can proceed to the next stage. Note that the change of passport is performed only in certain cases. So, upon reaching the age of 20 or 45, this service is required. Replacing a passport in case of damage is also mandatory, especially if a photo, seal, or some records has been damaged. They also change the passport in cases where there has been a strong change in the appearance of a citizen.

Passport replacement procedure

In order to use the service and replace the identity card, you need to register online and go to your account on the site. The registration procedure is standard, and you can complete it in 5 minutes.

Important! When registering on the State Services website, you must provide only reliable information. If this is not done, you may have problems with the submitted application.

After Account created, you need to go to the section that lists all the services of the site. There you need to select a link by which you will go to the form for replacing a passport. You will see information about how the exchange is carried out, how and where to get a new document. Among other things, on this site you can make a payment for the state duty, which is very convenient and makes it possible to save time.

So, let's move on to the procedure. First you need to download all the documents that we mentioned earlier. Next, click on the "Get Service" button.

At this stage, a form will appear in which you will need to enter the required information: the basis for obtaining a passport, full name, age, address and much more. After everything is filled in, it is necessary to check the specified information, because if some mistake is made, the application will be processed much longer.

Traveling abroad is not as unusual now as it was, say, 20 years ago. Tourist, business trips to Africa, Europe and America have become not only commonplace, but also everyday for someone.

However, in order to travel to another country, even on a tour, you need to issue a special passport. Maybe someday we will, like in Europe, visit other countries with our civil passport. For now….

In this article, we will look at how to apply for a passport if you unexpectedly decide to visit the "foreign countries".

When drawing up this document, you will find some nuances that must be taken into account in order to complete this document on time.

In the standard version, when ordering a passport at the place of registration or residence, its registration will take from 1 to 4 months after the application is submitted. In a week, your minor child, if any, can also be entered in the passport.

You can get a passport in the following organizations: in the bodies of the Federal Migration Service, in the Ministry of Foreign Affairs of the Russian Federation or representative offices, in diplomatic missions RF abroad.

The standard way to obtain this document is to contact the district offices of the Federal Migration Service. In addition, this can be done without leaving your home, through the GOSSLUGI portal.

The international passport is now issued in two types: the old and the new sample. An old-style passport is issued for five years, a new one - for 10 years. In addition, a special biometric chip. Therefore, the terms of its manufacture are much longer than that of a five-year one. Also, if you do not often travel abroad, or you have only one such trip planned in the next five years, it is more profitable to issue an old-style passport.

Documents required for obtaining a passport

  • old pattern
  • application (2 copies);
  • photo (4 pcs.);
  • copies of the Russian passport;
  • a receipt confirming the payment of the state duty;
  • copies of the work book;
  • certificate of form 32 from the military registration and enlistment office (only for men);
  • copies of the pages of the pension certificate;
  • previously issued passport.
  • New pattern
  • statement;
  • passport of a citizen of the Russian Federation;
  • international passport previously issued (if available and not expired);
  • military ID (for men aged 18 to 27);
  • receipt of payment of state duty;
  • photo in the form of an electronic file (if an application is submitted on the portal of public services).

Almost everyone now has a computer and Internet access. Therefore, it is easier not to waste time visiting the nearest branch of the Federal Migration Service, standing in line, but to issue a document online on the State Services portal.

Before we sit down at the computer, we will prepare the following documents:

Passport, military ID (for men 18-27 years old), international passport (if any); information about labor activity(only for the last 10 years).

If you have a valid passport, it must be confiscated from you before a new one is issued. You can not hand over your old passport if it contains open visas that have not yet expired. You only need to write an application and you can go with an old passport. However, on the page where the owner's signature is, you should have a number cut out and a "cancelled" stamp. Also, do not give up a passport if its validity period has expired.



After that, we will see a form where you need to select the type of passport: for 5 or 10 years. We select the desired option.





We chose the age, let's say we make out for ourselves. Go to the page for entering personal data.



Since you already have a personal account, all data is taken from there. If you notice an inaccuracy, then you cannot change it in the application. To do this, you need to click the "change data" button, as a result, you will be transferred to your personal account, where you will change these data.

We fill out the form. Pay attention to the correctness of the data in the line "type of appeal". If the application is not submitted at the place of registration, then the period for issuing a passport will be about 4 months.

The next step is to upload your photo.



The requirements for uploading photos are as follows:

file in JPEG, BMP, PNG format, size no more than 5 MB;

photo in color or black and white, with a resolution of at least 300 dpi;

the image of the face - strictly without a headdress, in full face, without inclination;

hair should not obscure the eyes;

the background white color.

Now let's move on to the data on their work activity. They are made for the last 10 years, including the time of study and military service. If you have not had a job for more than 1 month, then the data on these terms must be entered in a separate entry, and the place of residence should be indicated as the address of the place of work.



The portal has a section where you can select the nearest department where you can get a paper version of the document. It is displayed in the form of a map and a list if there are several options. Choose the most convenient unit and indicate it. After that, click on the consent to the processing of data.

Further on the page where your application is displayed, you will be offered to pay the state duty online. You pay for it and then print the receipt. Together with this receipt, civil passport, military ID (for men), as well as a certificate of change of surname, if any, come to the department of the Federal Migration Service of your choice. When you come, you will be notified in your personal account of the State Services, when the necessary document is prepared.

Production time and price

As already mentioned, the timing of the production of a passport depends on its category. In general, they are the following:

up to 1 month - if the documents are submitted at the place of residence;

up to 3 months - if the applicant applies for a new passport at the place of residence. At the same time, he has or had access to information of particular importance or top secret classified as state secret in accordance with the Law of the Russian Federation of July 21, 1993 N 5485-1 "On State Secrets";

up to 4 months - if the documents are not submitted at the place of residence;

up to 3 days - if you have an urgent need for such a trip due to emergency treatment, illness or death of a close relative. In this case, you must have supporting documents.

If you apply for a passport through the public service portal, then the waiting time is from one to three weeks.



As for the cost of a passport or state duty, it is as follows.

New biometric passport, of course, more expensive than an old-style passport. Besides. the price is different for different age categories.

When applying for a passport for 10 years, adult applicants and adolescents over 14 years of age, such a document will cost 3,500 rubles. For children under 14 years old - 1500 rubles.

The cost of an old-style passport for those who are 14+ will be 2,000 rubles, and for children under 14 - only 1,000 rubles.

Passport for a child under 14 years old. Required documents and terms of production



If you plan to take your children abroad with you, you will need the following documents:

  • statement;
  • copies of the birth certificate;
  • copies of the passport of the legal representative;
  • original of the previous passport;
  • photo of the child - 4 pcs.,
  • photo of the parent - 1 pc.

You can apply for a passport for a child either by visiting the FMS department in person or via the Internet. If the child is 4 years old, then he can also apply for a biometric passport. In addition, you can enter the child in the parent's passport, but the old model.

To register on the website of public services, you must also enter your account. Selecting "Foreign Passport" in the catalog of services, select a sample passport (new or old). Next, we indicate the item for children under 14 years old.



  • Russian passport of the parent, where there is information about the children;
  • birth certificate of the child, which contains data on the citizenship of his parents;
  • insert about citizenship, which was attached to the certificate until February 6, 2007.

After entering all the data, you confirm their correctness and wait until you receive a message about the readiness of the passport.

When you receive it, do not forget to bring your passport and birth certificate of the child with you.

The cost of an old-style passport for a child will be 1,000 rubles, and a new one - 1,500.

Passport for 5 years. Requirements 2018 and which countries can I travel to?

There is no big difference between the international passport of the old and the new sample, except for the presence of biometric data in the new one. Both have the same power.

Therefore, you can enter any country with such passports, the main thing is that the validity period of the passport corresponds to the actual one.



How much does a passport for 10 years cost in 2017-2018 through public services?

The cost of a foreign passport when issued for 10 years for adults and adolescents from 14 to 18 years old will be 3,500 rubles, and for children under 14 years old - 1,500 rubles.



And finally, a short video on how to apply for a passport.

Reaching the age of 20 or 45, change of full name, change of date or place of birth, change of gender, passport has become unusable or stolen, the passport data contains an error or inaccuracy

About what:

From this instruction you will learn how to apply for a replacement passport of a citizen of the Russian Federation through the State Services portal

Instruction:

To apply for a passport through the portal of state and municipal services, you will need:

1. SNILS - the insurance number of an individual personal account of a citizen in the system of compulsory pension insurance;

2. Previous passport;

3. Birth certificate;

4. Marriage certificate or certificate of divorce;

5. Passport;

6. Photo in electronic form.

  • The image must be clear, strictly full face;
  • The image should be without a headdress. Hats are allowed only for religious beliefs/reasons, but it must be ensured that they (headwear) do not cover any features of the face and do not create a shadow;
  • The background should be white, even, without stripes, spots and images of foreign objects and shadows;
  • If a person usually wears glasses, then they should wear glasses when they are photographed. Spectacles should be of clear and transparent lenses so that the pupils and irises of the eyes are clearly visible.
Required documents:

Step 1. Filling out and submitting the questionnaire through gosuslugi.ru.

1. Go to the gosuslugi.ru portal in your Personal Account. Choose "Electronic Services", then "Federal Migration Service", then "Issuance, replacement internal passport citizen of the Russian Federation. Here is an agreement on the use of your personal data. Read it carefully. Then click on the link “Select your location”, select the region in which you want to issue a passport from the list (Optional at the place of registration. If it is more convenient for you to get a passport in another place where you are, you can select it.). Next, click the "Agree" and "Warned" buttons, and then - "Continue".

A list of grounds for replacing a passport opens in a new window. Choose the one that suits your situation and click Continue. Before you is a questionnaire in which you need to fill in the fields “Gender”, “Place of birth” (village, town, city, district, region, region), “E-mail” and “Phone”, if you have not filled them out before. The system fills in the rest of the fields based on the data that you provided during registration.

2. You need to indicate whether you have a permanent registration (i.e. propiska) in the Russian Federation. If there is, then fill in the data about it in the columns "Region", "Settlement", "Street", "House" (if any, indicate the building and apartment). As for the column "District", here we mean not the division of the city, but the municipal district, as a combination of several cities, towns, villages, inter-settlement territories. Click "Continue".

3. Information about your citizenship of another state. Choose the answer you need (remember the responsibility for providing false information!) And click "Continue".

In the next window, you must specify information about the parents. Please note that failure to provide information about the father and mother, if they actually exist, is the provision of false information! Once completed, click Continue.

4. Enter your marital status(married/single/divorced/widowed or married/single/divorced/widower). Click "Continue".

5. If you have children, click the Add Entry button. If you clicked it by accident, click "Delete Entry". Then "Continue".

6. You need to provide information about the lost passport (if it was stolen from you or you lost it). The series and number are printed in red ink on each page of the passport. The first 4 digits are the series, the rest are the number. Next, fill in the columns "Issued by", "Date of issue" and "Subdivision code", and then click "Continue".

7. Do you have a foreign passport? If yes, click the appropriate button and fill in the information about it. "Proceed".

8. Type of appeal. The place of residence is the place where you are registered. At the place of residence - if you have a temporary registration. At the place of application - the place where you are, for example, you came to visit relatives and did not register. Please note that the period for issuing a passport at the place of residence is 10 days, and the body responsible for this is the passport office. In other cases, the registration period is significantly increased and can be up to 2 months, and the FMS is already the authorized body. Click "Continue".

9. Choose a place to get your passport. "Proceed".

10. You need to upload a 35x45 b/w or color photo. Click "Continue".

11. Review the form again, check if everything you have indicated is correct, then click "Sign application before sending" and "Submit application".

Step 2 Payment of state duty at the branch of Sberbank of the Russian Federation.

If you lost your passport, it was stolen or it became unusable, the state duty is 500 rubles. In all other cases of passport replacement, you pay an amount of 200 rubles.

Step 3 Track the status of the service in your personal account.

AT Personal account you will see the following stages of document execution: “accepted”, “registration”, “ready”. You will also receive an e-mail with a request to prepare the necessary documents:

  1. a passport of a citizen of the Russian Federation to be replaced;
  2. documents confirming the grounds for replacing the passport, depending on the reasons;
  3. documents required for affixing mandatory marks in passport;
  4. receipt of payment of state duty.

Step 4. Pick up the finished passport at the department of the Federal Migration Service / passport office indicated by you.

Links:

the federal law"On Personal Data" dated July 27, 2006 N 152-FZ

Federal Law No. 114-FZ dated August 15, 1996 “On the procedure for leaving the Russian Federation and entering the Russian Federation”

Order of the Federal Migration Service of the Russian Federation of 03.02.2010 N 26 "On approval of the Administrative Regulations of the Federal Migration Service for the provision of public services for the issuance and issuance of passports of a citizen of the Russian Federation, proving the identity of a citizen of the Russian Federation outside the territory of the Russian Federation, and for the performance of the state function of recording them"