100 ways to self-motivate read online. Book: Steve Chandler 100 Ways to Motivate Yourself

The book summarizes the best experience in conducting seminars, trainings and coaching programs on leadership and communication, among the participants of which are many well-known companies and organizations.

Introduction

The concept of leadership has evolved significantly since the first edition of this book. So Scott Richardson and I have revised and updated this organizational leadership guide to reflect the new realities, adding 10 modern methods of motivating staff.

The book now contains a new conceptual approach to managing business communications and decision-making that meets the requirements of the global market.

In addition to the core leadership principles that made early editions of the book so popular with executives and managers of all types of organizations, from large corporations, educational institutions from non-profit organizations to communities and even families, the new edition addresses important aspects such as self-leadership and physical energy.

Motivation requires knowledge of the true desires and needs of people. It is not enough just to load them with information about what and how they should do. Transformation is more important here than information. Action is everything. The great motivator operates on the principle of "Trust, but verify." He will not waste time trying to convince his people that changes or new systems are needed, but will find a way to prove it.

Changes inside and outside the organization are evolving at an ever-increasing pace. They are no longer a linear, regular process, but rather a chain of unexpected, unpredictable events and upheavals, described by Nassim Nicholas Taleb in The Black Swan. Great motivators cheer any change and help their people see creative possibilities in them.

Technologies and processes are constantly becoming obsolete. Today, more than ever, an organization's survival and prosperity depend on its ability to adapt to ongoing change. Leaders who know how to motivate themselves and others find this process exciting, not intimidating.

The new edition of the book, revised and supplemented, meets all the requirements modern management. It develops and improves motivational leadership skills so that your employees will experience the same excitement about the global market and its opportunities that you do. Ten new methods of motivating staff is not a naked theory. They are tested on our own experience and on the experience of our customers, and we suggest that you use them immediately - as tools, not rules .

Steve Chandler

1. Find out where motivation comes from

Leadership is the art of getting others to do what you want and make them think they want it.

Dwight D. Eisenhower

A manager named Tom came to the leadership seminar long before it started. He was dressed in a faded green polo shirt and white slacks, as he was going to spend the rest of the day playing golf. Walking around the room, Tom said:

Look, it's not a mandatory event, so I don't plan on attending it.

Fine, then why did you come so early? Just to tell us about your plans? You must have wanted to know something.

Actually, yes, - admitted the manager. - I want to know only one thing: how can I improve the work of the sales department? How can I manage them?

And is that all you want to know?

Yes, the manager replied.

Well, then we can save you a lot of time and you'll be in time for golf.

Manager Tom leaned forward, waiting to hear wise words to help him manage his subordinates.

We told him:

You can not.

You cannot control anyone. Therefore, you can safely go and enjoy playing golf.

I don't understand, the manager exclaimed. - I thought it was a seminar on motivation, and you say that I can't do something. What do you have in mind?

We really specialize in seminars on motivation. But on them we teach managers, first of all, that people cannot be managed directly. Motivation always comes from the employee himself, not from the leader.

Then what are you teaching?

We teach how to achieve internal employee motivation. This is the key to success. Agreements need to be managed, not people. This is what we'll talk about this morning.

The manager put the car keys back in his pocket and sat on the front row, where he sat for the rest of the seminar.

2. Learn self-discipline

Being disciplined means remembering what you want.

David Campbell, founder of Saks Fifth Avenue

Most of us believe in the myth that we are we have self-discipline. This is supposedly a kind of natural gift that a person either has or does not have.

The truth is that we are not we have self-discipline - we use.

For clarity, self-discipline can be compared to language. Any child can learn a language. (Actually, all children learn to speak a language.) A ninety-year-old man can also learn a language. If you're between the ages of 9 and 90 and you're lost in Mexico City, knowing Spanish will help you find your way to warmth and safety. You will need it.

IN this case Spanish is like self-discipline: you didn't get it from birth, but you can use it whenever you want, for as long as you want. The more you use it, the more benefit it can bring to you.

So, if you were an American who had to settle in Mexico for a year, a good knowledge of Spanish would make life easier for you in many ways. But even if you have never studied Spanish before, you can still use it - just open a phrasebook and learn a few phrases to start with. Possessing even such a modest vocabulary, you can already ask for directions or solve simple everyday problems. You don't need any special innate gift to do this.

The same can be said about self-discipline. Yes, most people believe that self-discipline is a character trait that a person either has or doesn't have. This is a deep delusion, a mistake that can destroy your whole life.

This delusion can be expressed, for example, as follows: “He could be our best sales manager if he had self-discipline. But, unfortunately, he doesn’t have that quality,” a company executive told me recently.

Not true. The sales manager in question has the same self-discipline as the rest of the employees; he just hasn't used it yet. If your subordinate understood that self-discipline is a quality that use, and not possessed from birth, he would use it to achieve any set goals. Or would not apply - depending on your desire.

Instead, he constantly worries about whether he has this quality by nature, whether he was raised in him by his parents (guardians) or not. (Some believe that self-discipline is passed down at the genetic level; others that it is laid down in the process of education. Neither. Self-discipline cannot be transferred or laid down at all. This tool, which everyone can use. Like a hammer. like a dictionary.)

The good news is that it is never too late to correct this mistake - both in yourself and in others. It's never too late to know the truth. Great leaders get amazing results from their subordinates because they know that everyone already has everything. necessary qualities to achieve success. They do not accept the apologies, excuses and lamentations of unfortunate fate that most ordinary employees "hang on the ears" of their leaders. They simply reject them.

100 Ways to Motivate - Steve Chandler (download)

(introductory fragment of the book)

Post Views: 30

Steve Chandler is a well-known business coach and writer. He is the author of several popular books on the topic personal growth. He advises many Fortune 500 companies and a large number of small business owners. Steve Chandler has partnered with Santa Monica University on a variety of business programs.

In the author's first book "One Hundred Ways of Self-Motivation", which has become a bestseller, formulates 100 time-tested methods for changing the way you think and act, with the help of which you can overcome negative barriers and pessimistic thoughts and realize your long-standing goals and dreams.

Steve Chandler, co-authored with Scott Richardson, has created an up-to-date, user-friendly, inspiring guide for entrepreneurs, managers, and professionals, as well as anyone who aspires to leadership and success.

The book summarizes the best experience in conducting seminars, trainings and coaching programs on leadership and communication, among the participants of which are many well-known companies and organizations.

Steve Chandler's 100 Workable Ways to Motivate and Self-Motivate at a Glance

1. Find out where motivation comes from
Leadership is the art of getting others to do what you want and make them think they want it. Dwight D. Eisenhower

2. Learn self-discipline
Being disciplined means remembering what you want. David Campbell, founder of Saks Fifth Avenue

3. Tune in to the right wave
Don't tell people how to do things, tell them what to do and let them surprise you with their results. George S. Patton

4. Be the cause, not the effect
Narrow-minded people believe in luck, wise and strong people believe in cause and effect. Ralph Waldo Emerson

5. Stop criticizing upper management
Two things are harmful to the heart: to climb uphill and to descend to insults. Bernard Gimbel

6. Do one thing
Management is the ability to do things right; leadership is the ability to do the right thing. Peter Drucker

7. Maintain constant feedback
Lack of quality and timely feedback- this is the height of indifference towards any person. Charles Kunradt, Consulting Manager

8. Use the potential of your employees
I use not only my mind, but all the mind I can borrow. Woodrow Wilson

9. Welcome change
To survive, every organization must be willing to give up everything it does. Peter Drucker

10. Know your masters and victims
Those who develop outstanding qualities in themselves will become outstanding. Those who are content with little will be pawns. mensius

11. Inspire by example
If you want to change the world, start with yourself. Gandhi

12. Use the power of thought
Great people are those who understand that thought is stronger than any material force. Ralph Waldo Emerson

13. Always tell the truth
Question: How many legs does a dog have, if you call the tail a leg? Answer: four; the tail will not become a leg, even if we call it that. Abraham Lincoln

14. Don't confuse stress with concern.
Stress is not only a state and a response, but also the cause of this response. Hans Selye, psychologist

15. Manage your leadership
There is nothing better than constructive criticism. Dale Carnegie

17. Form a View
People cannot be controlled... Inventions can be controlled, but people need to be led. H. Ross Perot

18. Manage Agreements, Not People
Those who are slow to make promises tend to be the most zealous in keeping them. Jean Jacques Rousseau

19. Focus on the result, not the process
A leader must be able to change an organization that lacks a mission, vision, and goals… someone has to make the morning call and wake up the rest. Warren Bennis

20. Learn how to achieve your goals
Without commitment, there will be no plans...only empty promises and hopes. Peter Drucker

21. Create a game
While some people see life as a struggle, it is actually a give and take game. Florence Scovel-Shinn, philosopher and writer

22. Know your purpose
There is nothing more useless than doing effectively what you can not do at all. Peter Drucker

23. Seek Opportunities
Outstanding leaders find a way to boost the self-esteem of their staff. It's amazing what people can achieve if they believe in themselves. Sam Walton

24. Enjoy the art of confrontation
To lead is to serve. No more, no less. André Malraux, French philosopher

25. Feed Your Healthy Ego
Learning to be a leader is like learning to be a healthy, whole person. Warren Bennis

26. Hire employees with intrinsic motivation
The best leader is the one who has the brains to pick people who can do what he wants to do, and the self-control not to interfere while they do it. Theodore Roosevelt

27. Talk less
You can judge a leader by his subordinates. Dennis A. Peer, Consulting Manager

28. Refuse to listen to flaws.
Leaders don't create followers, they create more. more leaders. Tom Peters

29. Play both good and bad cops
If your actions inspire others to dream more, learn more, do more, and become more of a person, then you are a leader. John Quincy Adams

30. Don't go crazy
The older I get, the more wisdom I find in ancient rule do everything in order. This process often simplifies the most complex human problems to the level of solvable. Dwight D. Eisenhower

31. Stop looking for hugs
I never give them hell - I just tell the truth and they think it's hell. Harry Truman

32. First - the most unpleasant
The best way find a way out - always go to the end. Robert Frost

33. Learn to experiment
Do not be too timid and scrupulous in your actions. All life is an experiment. And the more experiments you do, the better. Ralph Waldo Emerson

34. Communicate mindfully
You can drown in data, but die of information hunger. Ruth Stanat, Global Business Consultant

35. Keep score of the game
Productivity is your reality. Forget everything else. Harold Jenin, President of ITT

36. Start with the basics
Show me a man who doesn't get tired of doing small things, and I'll show you a man who can't be trusted with big things. Lawrence D. Bell, founder of Bell Aircraft

37. Motivate with actions
People can be divided into two categories: those who go ahead and do something, and those who sit back and ask why it couldn't have been done differently. Oliver Wendell Holmes

38. Use strengths their employees Those few who use their strengths to compensate for their weaknesses, who do not divide themselves into parts, are very rare. In any generation of such units. It is they who lead the whole generation. Moshe Feldenkrais, psychologist

39. Debate with yourself
I am more afraid of an army of 100 sheep led by a lion than an army of 100 lions led by a sheep. Talleyrand

40. Motivate with your tongue
The main duty of a leader is to define reality. Max Depri, business consultant and writer

41. Create a positive attitude
The first duty of a leader is optimism. How do your subordinates feel after meeting with you? Do they feel uplifted? If not, then you are not a leader. Field Marshal Montgomery

42. Teach your employees to say “no”
If we look ahead to the next century, we will see that the leaders will be those who give support to others. Bill Gates

43. Form a friendly relationship with the client
There is only one boss - the buyer. Sam Walton

44. Best time? The most difficult tasks
It's so hard to think things through in advance and so easy to do later. Robert Pirsig, philosopher and writer

45. Use 10 minutes effectively
A person should not let the clock and the calendar overshadow the fact that every moment of life is a miracle and a sacrament. G. Wells

46. ​​Know what you want to grow
Discipline is the bridge between goals and achievement. Jim Rohn, writer

47. Soften your heart
The one whose heart becomes softer, the blood warmer, the mind more alive, and the soul finds peace succeeds in life. John Ruskin, philosopher and writer

48. Help your employees deal with unfinished business
Nothing is more tiring than the constant thought of unfinished business. William James

49. Use a math approach
We make a living from what we get; but we create life by what we give. Winston Churchill

50. Go all out
Recognizing the possibility of choice means taking responsibility for your life and consciously managing it. Arby M. Dale, psychologist and writer

51. First, just relax.
A frightened captain creates a frightened team. Lister Sinclair, playwright

52. Don't use the exit button
Most people succeed because they set themselves such a goal. People of average ability sometimes achieve great success because they don't know when to quit. George Allen, football coach

53. Lead with Enthusiasm
All great things are done with enthusiasm. Ralph Waldo Emerson

54. Use the principle of concentration
The first law of success is concentration, that is, the ability to direct all your energy towards achieving a specific goal and go towards it without looking either to the right or to the left. William Matthews, journalist

55. Strive for inner stability
Becoming a leader is the same as becoming yourself. On the one hand, it is simple, on the other hand, it is incredibly difficult. Warren Bennis

56. Don't try to be right about everything.
I have to lead people. Am I not their leader? Benjamin Disraeli

57. Wake yourself up
Too many people think more about security than opportunity. It seems that they fear life more than death. James F. Bimes, former Secretary of State

58. Always show what you want from them.
I hear and I forget. I see and I remember. I do and I understand. Confucius

59. Focus like a camera
Majority successful people people I know listen more than they talk. Bernard Baruch

60. Think of leadership as a no-brainer
Always think of the task ahead, that it's easy to do, and that's the way it will be. Emile Coué, psychologist

61. Cultivate the power of encouragement
The real strength and energy of an organization is created through relationships. Relationship standards and opportunities for their formation are more important than tasks, functions, roles and positions. Margaret Whitley, Consulting Manager

62. Eliminate disagreements
The best way to find good idea- have a lot of ideas. Linus Pauling, Nobel laureate

63. Don't stop learning
Leaders are growing; they don't appear out of nowhere. Peter Drucker

64. Learn not to overstep your bounds
Great leaders are like the best conductors: they can do more than what is written on the sheet and unleash the magic that lies within the musicians. Blaine Lee, Consulting Manager

65. Listen to your people
I get more pleasure from my financial success when I stop thinking about what I want and start helping other people get what they want. Spencer Johnson, business writer

66. Manage playfully
The innate desire for leadership is the backbone. Over time, you develop the muscles that attach to it and keep it upright. Elaine Agather, Graduate executive JPMorgan Chas Bank

67. Keep all the little promises
Great things are done not in one jerk, but in a series of small, interconnected actions. Vincent Van Gogh

68. Delegate
When I'm preparing to convince someone, I spend a third of my time thinking about what I'm going to say, and the other two-thirds thinking about what they might answer. Abraham Lincoln

69. Remember to breathe
In war, as in peacetime, a person needs all his mind. There is never too much of it. Our brain is powered by oxygen, which, together with the air, enters the lungs, and then enters the bloodstream and is transferred to the brain. Any fool can double his lung capacity. George S. Patton

70. Know that you have time
Start with the necessary, then do the possible, and suddenly you can do the impossible. Saint Francis

71. Set deadlines
The best way to predict the future is to create it. Peter Drucker

72. Turn a problem into a task
Difficulties should excite, not discourage. William Ellery Channing, clergyman and psychologist

73. Let your mind guide your heart
If you don't think about the future, you won't have it. Henry Ford

74. Create an atmosphere of gratitude and recognition
I have always said that if I were rich, I would hire a professional chanter. Sir Osbert Sitwell, poet

75. Define responsibility
Ninety-nine percent of failures happen to people who are used to constantly apologizing. George Washington Carver

76. Don't Neglect Coaching
The teacher influences eternity. He can never tell where his influence ends. Henry B. Adams, American historian

77. Make your every day a masterpiece
Why gain immortality for a person who cannot effectively use half an hour of time? Ralph Waldo Emerson

78. Look inside yourself
Your vision will become clear only when you can look into the depths of your heart. The one who looks outward is only dreaming, the one who looks inward awakens. Carl Jung

79. Forget about failures
Living by making mistakes is not only more honorable, but also more rewarding than doing nothing at all. George Bernard Shaw

80. Back up words with actions
Action is eloquence. Shakespeare

81. Create a vision
The reason why most goals remain elusive is because we waste our time on non-essential things. Robert J. McCain, Consulting Manager

82. Stop looking over your shoulder
Courage is not the absence of fear, but the understanding that there are more important things than fear. Ambrose Redmoon, American philosopher

83. Lead by selling
Everyone lives by selling something. Robert Louis Stevenson

84. Be true to principles
In matters of style, go with the flow; in matters of principle, remain steadfast as a rock. Thomas Jefferson

85. Build relationships
The life of reaction is a life of slavery, intellectual and spiritual. We must fight for the life of action, not reaction. Rita Mae Brown

86. Don't be afraid to ask
When in a leadership position, dream a little before you think. Toni Morrison

87. Don't change
It takes remarkable courage to admit that you have no flaws. Cherie Huber, writer, Zen teacher

88. Breathe life into electronic communications
No pessimist has ever discovered the secrets of the stars, the unknown lands, or the limitless possibilities of the human spirit. Helen Keller

89. Stop pushing
Stretch the string and the arrow will fly to the target. Click on it and you won't get anywhere. Dwight D. Eisenhower

90. Become aware
The boss inspires fear, the leader - confidence. The boss states guilt, the leader corrects mistakes. The boss knows everything, the leader asks questions. The boss makes work routine, the leader makes it interesting. Russell H. Ewing, writer

91. Look to the future
The most important thing in leadership is to have a vision for the future. You cannot trumpet anything. Theodore Hesberg, former chancellor of the University of Notre Dame

92. Teach Employees to Learn from Themselves
If you want to woo someone, never let that person feel like they depend on you. On the contrary, let him get the impression that you are somehow dependent on him. General George C. Marshall

93. Stop apologizing for change
If the degree of external change exceeds the degree of internal change, then the end is near. Jack Welch

94. Let them find it themselves
People ask, what's the difference between a leader and a boss? The leader works in the open, the boss - in the closed. The leader leads, the boss drives. Theodore Roosevelt

95. Be an incorrigible optimist
The leader is the merchant of hope. Napoleon Bonaparte

96. Pay Attention
Don't expect to completely eliminate problems from your life; just don't feed them with attention and they will fade imperceptibly. Focus your thoughts on business, immerse yourself in work, and your mind will again be illuminated by sunlight. Samuel Johnson

97. Set order
Patience and perseverance have magical property overcome any difficulties and overcome any obstacles. John Quincy Adams

98. Reward
Love is always creative, and fear is destructive. If you could truly love, you would be the most powerful person in the world. Emmet Fox, writer and philosopher

99. Slow down
Nothing so convincingly proves the ability of a person to lead other people, as his ability to lead himself day after day. Thomas J. Watson, former head of IBM

100. Decide to be outstanding
When life demands more from people than they demand from life, the result is an embitterment almost as deep as the fear of death. Tom Robbins, writer

101. Show your people what "I want" is
If a person has a "why", he can withstand any "how". Friedrich Nietzsche

102. Encourage testing
Our main task is to teach a new employee to cope with failures. We must teach him to experiment, try again and again and fail until he succeeds. Charles Kettering

103. Instill a love for difficulties
Life is a challenge, accept it. Mother Teresa

104. Learn to help pessimists
Pessimism leads to weakness, optimism leads to strength. William James

105. Switch to enthusiasm
A mediocre idea that generates enthusiasm is much better than a brilliant idea that inspires no one. Mary Kay Ash

106. See your people as perfection.
Learn to see the good in people. Be patient and they will surprise you. It may take years, but people will still show their best side. Randy Poush

107. Learn to solve problems
Each problem is fraught with a priceless gift. Richard Bach

108. Welcome any circumstance
Everything outstanding achievements committed only by those people who dared to consider themselves stronger than the circumstances. Bruce Barton

109. Do what needs to be done
Is what you are going to do in the next hour really important? How necessary are your follow-up actions? Or are you just going to pretend to be busy? Dusan Jakich

110. Transformation, not information
To drive a fool to bankruptcy, load him with information. Nassim Nicholas Taleb


S. Chandler, S. Richardson

100 Ways to Motivate

Translated from English by L. G. Tretiak according to the edition:

100 ways to motivate others

(How Great Leaders Can Produce Insane Results Without Driving People Crazy) by Steve Chandler and Scott Richardson, Third Edition, 2012.

© 2012 by Steve Chandler

© Translation. Edition in Russian. Registration. Potpourri LLC, 2014.

Dedicated to Rodney Mercado

Words of gratitude

To the greatest motivator, Mr. Rodney Mercado, a child prodigy, a genius in 10 fields and professor of music in the violin class at the University of Arizona.

Chuck Kunradt, who, unlike other motivators, not only talks about motivation, but also has a time-tested “Work as game” system that allows you to achieve amazing results by introducing a game element into the workflow. Chuck first tried it on his own business, and it gave a new impetus to the development of his company, which produces audio books on positive thinking. The system he created can be successfully applied by both large and small companies. Work Like Play brought in even more money than audiobooks on positive thinking. Chuck helped our business succeed as well.

To the outstanding motivator Steve Hardison, about whose talent much has already been written and much more can be written.

Ron Fry, Gina Talucci, and Michael Paye of Career Press for their many years of support and collaboration.

And in memory of Lyndon Duke (1941-2004), a wonderful mentor, motivator and friend.

Introduction to the third edition

While business is just a numbers game, real success is measured by emotional well-being: friendship, helpfulness, support, knowledge. In other words, the one who dies happy wins.

Dale Douten

The concept of leadership has evolved significantly since the first edition of this book. So Scott Richardson and I have revised and updated this organizational leadership guide to reflect the new realities, adding 10 modern methods of motivating staff.

The book now contains a new conceptual approach to managing business communications and decision-making that meets the requirements of the global market.

In addition to the core principles of leadership that made early editions of the book so popular with executives and managers of all types of organizations—from large corporations, educational institutions, and nonprofits to communities and even families—the new edition addresses important aspects such as self-leadership and physical energy. .

Motivation requires knowledge of the true desires and needs of people. It is not enough just to load them with information about what and how they should do. Transformation is more important here than information. Action is everything. The great motivator operates on the principle of "Trust, but verify." He will not waste time trying to convince his people that changes or new systems are needed, but will find a way to prove it.

Changes inside and outside the organization are evolving at an ever-increasing pace. They are no longer a linear, regular process, but rather a chain of unexpected, unpredictable events and upheavals, described by Nassim Nicholas Taleb in The Black Swan. Great motivators cheer any change and help their people see creative possibilities in them.

Technologies and processes are constantly becoming obsolete. Today, more than ever, an organization's survival and prosperity depend on its ability to adapt to ongoing change. Leaders who know how to motivate themselves and others find this process exciting, not intimidating.

The new edition of the book, revised and supplemented, meets all the requirements of modern management. It develops and improves motivational leadership skills so that your employees will experience the same excitement about the global market and its opportunities that you do. Ten new methods of motivating staff is not a naked theory. They are tested on our own experience and on the experience of our customers, and we suggest that you use them immediately - as tools, not rules.

S. Chandler, S. Richardson

100 Ways to Motivate

Translated from English by L. G. Tretiak according to the edition:

100 ways to motivate others

(How Great Leaders Can Produce Insane Results Without Driving People Crazy) by Steve Chandler and Scott Richardson, Third Edition, 2012.

© 2012 by Steve Chandler

© Translation. Edition in Russian. Registration. Potpourri LLC, 2014.

***

Dedicated to Rodney Mercado


Words of gratitude

To the greatest motivator, Mr. Rodney Mercado, a child prodigy, a genius in 10 fields and professor of music in the violin class at the University of Arizona.

Chuck Kunradt, who, unlike other motivators, not only talks about motivation, but also has a time-tested “Work as game” system that allows you to achieve amazing results by introducing a game element into the workflow. Chuck first tried it on his own business, and it gave a new impetus to the development of his company, which produces audio books on positive thinking. The system he created can be successfully applied by both large and small companies. Work Like Play brought in even more money than audiobooks on positive thinking. Chuck helped our business succeed as well.

To the outstanding motivator Steve Hardison, about whose talent much has already been written and much more can be written.

Ron Fry, Gina Talucci, and Michael Paye of Career Press for their many years of support and collaboration.

And in memory of Lyndon Duke (1941-2004), a wonderful mentor, motivator and friend.

Introduction to the third edition

While business is just a numbers game, real success is measured by emotional well-being: friendship, helpfulness, support, knowledge. In other words, the one who dies happy wins.

Dale Douten

The concept of leadership has evolved significantly since the first edition of this book. So Scott Richardson and I have revised and updated this organizational leadership guide to reflect the new realities, adding 10 modern methods of motivating staff.

The book now contains a new conceptual approach to managing business communications and decision-making that meets the requirements of the global market.

In addition to the core principles of leadership that made early editions of the book so popular with executives and managers of all types of organizations—from large corporations, educational institutions, and nonprofits to communities and even families—the new edition addresses important aspects such as self-leadership and physical energy. .

Motivation requires knowledge of the true desires and needs of people. It is not enough just to load them with information about what and how they should do. Transformation is more important here than information. Action is everything. The great motivator operates on the principle of "Trust, but verify." He will not waste time trying to convince his people that changes or new systems are needed, but will find a way to prove it.

Changes inside and outside the organization are evolving at an ever-increasing pace. They are no longer a linear, regular process, but rather a chain of unexpected, unpredictable events and upheavals, described by Nassim Nicholas Taleb in The Black Swan. Great motivators cheer any change and help their people see creative possibilities in them.

Technologies and processes are constantly becoming obsolete. Today, more than ever, an organization's survival and prosperity depend on its ability to adapt to ongoing change. Leaders who know how to motivate themselves and others find this process exciting, not intimidating.

The new edition of the book, revised and supplemented, meets all the requirements of modern management. It develops and improves motivational leadership skills so that your employees will experience the same excitement about the global market and its opportunities that you do. Ten new methods of motivating staff is not a naked theory. They are tested on our own experience and on the experience of our customers, and we suggest that you use them immediately - as tools, not rules.


Steve Chandler

1. Find out where motivation comes from

Leadership is the art of getting others to do what you want and make them think they want it.

Dwight D. Eisenhower


A manager named Tom came to the leadership seminar long before it started. He was dressed in a faded green polo shirt and white slacks, as he was going to spend the rest of the day playing golf. Walking around the room, Tom said:

– Look, this is not a mandatory event, so I do not plan to attend it.

“Fine, then why did you come so early?” Just to tell us about your plans? You must have wanted to know something.

“Actually, yes,” the manager admitted. - I want to know only one thing: how can I improve the work of the sales department? How can I manage them?

"Is that all you want to know?"

“Yes,” the manager replied.

“Well, then we can save you a lot of time, and you'll be in time for golf.”

Manager Tom leaned forward, waiting for words of wisdom to help him manage his subordinates.

We told him:

- You can not.

You can't control anyone. Therefore, you can safely go and enjoy playing golf.

“I don’t understand,” the manager exclaimed. - I thought it was a seminar on motivation, and you say that I can’t do something. What do you have in mind?

– We really specialize in seminars on motivation. But on them we teach managers, first of all, that people cannot be managed directly. Motivation always comes from the employee himself, not from the leader.

“Then what are you teaching?”

We teach how to achieve internal employee motivation. This is the key to success. Agreements need to be managed, not people. This is what we'll talk about this morning.

The manager put the car keys back in his pocket and sat on the front row, where he sat for the rest of the seminar.

2. Learn self-discipline

Being disciplined means remembering what you want.

David Campbell, founder of Saks Fifth Avenue


Most of us believe in the myth that we are we have self-discipline. This is supposedly a kind of natural gift that a person either has or does not have.

The truth is that we are not we have self-discipline - we use.

For clarity, self-discipline can be compared to language. Any child can learn a language. (Actually, all children learn to speak a language.) A ninety-year-old man can also learn a language. If you're between the ages of 9 and 90 and you're lost in Mexico City, knowing Spanish will help you find your way to warmth and safety. You will need it.

In this case, Spanish is like self-discipline: you didn't get it from birth, but you can use it whenever you want and for as long as you want. The more you use it, the more benefit it can bring to you.

So, if you were an American who had to settle in Mexico for a year, a good knowledge of Spanish would make life easier for you in many ways. But even if you have never studied Spanish before, you can still use it - just open a phrase book and learn a few phrases to start. With even such a modest vocabulary, you can already ask for directions or solve the simplest everyday problems. You don't need any special innate gift to do this.

The same can be said about self-discipline. Yes, most people believe that self-discipline is a character trait that a person either has or doesn't have. This is a deep delusion, a mistake that can destroy your whole life.

This delusion can be expressed, for example, as follows: “He could be our best sales manager if he had self-discipline. But, unfortunately, he doesn’t have that quality,” a company executive told me recently.

Not true. The sales manager in question has the same self-discipline as the rest of the employees; he just hasn't used it yet. If your subordinate understood that self-discipline is a quality that use, and not possessed from birth, he would use it to achieve any set goals. Or would not apply - depending on your desire.